This Agreement is between ResellerBackend, Inc., by
and through ('COMPANY') and the reseller named within the online application
submitted, ('Reseller') and establishes the terms and conditions for Reseller's
participation in the COMPANY PRODUCT Reseller Program (the 'Program'). Under the
Program, COMPANY will provide marketing and promotional support to Reseller as
specified in this Agreement related to Reseller's purchase and license of
COMPANY PRODUCT products for resale.
1. Reseller Qualification
1.1 In order to ensure adequate technical and marketing support to end users, eligibility to resell COMPANY PRODUCT products is subject to meeting certification requirements. These Program Materials contain a detailed description of the benefits to a Reseller as well as the requirements of a Reseller under this program. Reseller will not sell COMPANY products without arranging for adequate post-sales support. Reseller will not purchase COMPANY PRODUCT for internal promotions exceeding 5% of previous monthly sales volume. Reseller agrees to create and maintain a web presence which offers COMPANY PRODUCT products for sale to public outlets. Reseller understands that failing to maintain a web presence is cause for termination.
2.1. Reseller is an independent contractor engaged in purchasing COMPANY PRODUCT products for resale to its customers. Reseller is not an agent or legal representative of COMPANY for any purpose, and has no authority to act for, bind or commit COMPANY.
2.2. Reseller has no authority to make any commitment on behalf of COMPANY with respect to quantities, delivery, modifications, interfacing capability, suitability of software or suitability in specific applications. Reseller has no authority to modify the warranty offered with COMPANY products. Reseller will indemnify COMPANY from liability for any modified warranty or other commitment by Reseller not specifically authorized by COMPANY.
2.3. Reseller will not represent itself in any way that implies Reseller is an agent or branch of COMPANY. Reseller will immediately change or discontinue any representation or business practice found to be misleading or deceptive by COMPANY immediately upon notice from COMPANY.
3. Term, Limitations, Termination
3.1. The term of this Agreement is twelve (12) months from the date of acceptance by Reseller and COMPANY. This Agreement shall automatically renew on each subsequent year for a one-year term, unless it is terminated earlier in accordance with this Agreement.
3.2. COMPANY or Reseller may terminate this Agreement without cause at any time upon thirty (30) days written notice or with cause at any time upon fifteen (15) days written notice, except that neither the expiration nor earlier termination of this Agreement shall release either party from any obligation which has accrued as of the date of termination. Upon notice of termination Reseller will have said time to notify sub resellers of such actions. All accounts will remain open for the purpose of completing outstanding orders. However, no new purchases or orders will be accepted after the termination goes into effect.
3.3. COMPANY may, from time to time, give Reseller written notice of amendments to this Agreement. Any such amendment will automatically become a part of this Agreement thirty (30) days from the date of the notice, unless otherwise specified in the notice.
3.4. Upon expiration, non-renewal or termination of this Agreement, all interests in accrued marketing funds (if any) will automatically lapse.
4. Reseller Programs
4.1. COMPANY's Reseller program will contain various products for resale. Each product has a fee associated with it. Reseller's participation level, and obligation to pay the associated fees for the purchase of product from COMPANY. COMPANY will invite Reseller from time to time to participate in the co-operative advertising, market development and promotional programs offered by COMPANY as defined in the Program Materials. Reseller may, at its option, participate in such programs during the term of this Agreement. COMPANY reserves the right to terminate or modify such programs at any time at its sole discretion.
4.2. Reseller shall exert best efforts to market COMPANY PRODUCT products, and shall use all promotional materials supplied by COMPANY. It is Reseller's responsibility to help its customers determine which system configuration would best serve their needs.
4.3. As defined in the Program Materials, Reseller shall have sufficient technical knowledge of the COMPANY PRODUCT products in general, and will have access to appropriate COMPANY sales and technical training.
4.4. COMPANY does not represent that it will continue to provide any particular product or service indefinitely or even for any specific period. COMPANY specifically reserves the right to modify any of the specifications or characteristics of its products, to remove any product from the market, and/or to cease offering or supporting it.
4.5. Reseller is expected and encouraged to advertise and promote the sales of COMPANY products through all appropriate media including trade show exhibits, catalogs and direct mailings, space advertising, educational meetings, sales aids, etc. COMPANY must approve all such materials that use COMPANY's name or trademarks. COMPANY will assist Reseller in advertising and promoting COMPANY products in accordance with COMPANY's policy.
5. Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING ANY INFRINGEMENT CLAIMS, SHALL COMPANY BE LIABLE TO RESELLER OR ANY OTHER PARTY FOR ANY RE-PROCUREMENT COSTS, LOST REVENUE OR PROFITS OR FOR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF COMPANY HAS BEEN INFORMED OF SUCH POTENTIAL LOSS OR DAMAGE.
5.1. Reseller agrees to hold COMPANY harmless and to indemnify COMPANY for and against transactions processed by COMPANY on behalf of Reseller that are fraudulent in nature. These fraudulent transactions could result from, but are not limited to, misrepresentations in the account registration or purchase process, or from the use of stolen or misappropriated credit cards.
5.2. Reseller agrees to hold COMPANY harmless and to indemnify COMPANY for and against claims made from disputes on delivery of services as reported by third party statistics. Reseller agrees that numbers provided by COMPANY are final and no claims may be made otherwise.
6. Use of COMPANY Trademarks
6.1. Reseller acknowledges the following:
6.1.a. COMPANY owns all right, title and interest in the reseller interface scripts and COMPANY names and logotypes.
6.1.b. COMPANY is the owner of certain other trademarks and tradenames used in connection with certain product lines and software.
6.1.c. Reseller will acquire no interest in any such trademarks or tradenames by virtue of this Agreement, its activities under it, or any relationship with COMPANY.
6.2. During the term of this Agreement, Reseller may indicate to the trade and to the public that it is an Authorized Reseller of the COMPANY PRODUCT products. With COMPANY's prior written approval, Reseller may also use the COMPANY trademarks and tradenames to promote and solicit sales or licensing of COMPANY products if done so in strict accordance with COMPANY's guidelines. Reseller will not adopt or use such trademarks or tradenames, or any confusingly word or symbol, as part of its company name or allow such marks or names to be used by others.
6.3. At the expiration or termination of this Agreement, Reseller shall immediately discontinue any use of the PRODUCT and COMPANY names or trademarks or any other combination of words, designs, trademarks or tradenames that would indicate that it is or was a reseller of the COMPANY products.
7. Product Warranty
7.1. The warranty terms and conditions will be as specified in the PRODUCT Standard Terms and Conditions of Sale.
7.2. COMPANY'S WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
8. Software and Firmware
8.1 The software license terms will be specified in PRODUCT Standard Terms and Conditions of Sale and any Software Maintenance Agreement entered into by the parties.
8.2 One or more components of equipment Reseller purchases may contain firmware programs built into their circuitry. Reseller's purchase of that equipment includes a non-exclusive license to use and sub-license the firmware only as part of the equipment and only under the following conditions: (a) COMPANY (or its supplier) retains all title and ownership to the programs; (b) the firmware may not be copied, disassembled, decompiled or reverse engineered under any circumstances; and (c) Reseller will only transfer possession of the programs in conjunction with a transfer of equipment.
9. Proprietary Information
9.1 COMPANY and Reseller shall each exercise due diligence to maintain in confidence and not disclose to any third party any proprietary information furnished by the other to it on a confidential basis and identified as such when furnished. Except in accordance with this Agreement, neither party shall use such information without permission of the party that furnished it. As used in this paragraph, 'due diligence' means the same precaution and standard of care which that party uses to safeguard its own proprietary data, but in no event less than reasonable care. The provisions of this Section shall survive for five (5) years beyond the expiration, non-renewal or termination of this Agreement.
9.2 This Agreement does not grant any license under any patents or other intellectual property rights owned or controlled by or licensed to COMPANY. Reseller shall not have any right to manufacture COMPANY products.
10. Export Controls
Regardless of any disclosure made by Reseller to COMPANY or Distributor of an ultimate destination of COMPANY products, Reseller shall not export, either directly or indirectly, any documentation, COMPANY products, or system incorporating such COMPANY products without first obtaining a license as required by the United States Government.
11. Compliance with Laws
Reseller agrees to comply with all laws and regulations that are applicable to the business that Reseller transacts. Reseller agrees to indemnify and hold COMPANY harmless for all liability or damages caused by Reseller's failure to comply with the terms of this provision.
12. Government Contract Conditions
In the event that Reseller elects to sell COMPANY products or services to the U.S. Government, Reseller does so solely at its own option and risk, and agrees not to obligate COMPANY as a subcontractor or otherwise to the U.S. Government. Reseller remains solely and exclusively responsible for compliance with all statutes and regulations governing sales to the U.S. Government. COMPANY makes no representations, certifications or warranties whatsoever with respect to the ability of its goods, services or prices to satisfy any such statutes and regulations.
13. Sub Resellers
Reseller is responsible for the acts and omissions of Reseller's sub resellers. If Reseller provides training and/or technical support to Reseller's sub resellers, it must be reasonable. COMPANY is not responsible for providing technical support to Reseller's sub resellers or Reseller's customers. Sub resellers will not be
solicited by COMPANY. However, in the event a sub reseller has been solicited by another Reseller, COMPANY will NOT be liable for any damages or loss from such relationships.
14. Customer Agreements
Reseller is required to ensure that Reseller's customers agree to comply with the standard agreement for each product or service they purchase from Reseller.
15. Refund Policy
Returns will be accepted within 30 days of purchase on unused products. In the event that a product has been partially used we will exchange the product for another of equal value. Monetary reimbursement will be made via refund through your method of payment or in-store credit based on the choice of the consumer. Product that has been used 100% is not eligible for refund. AdResellers reserves the right to deny future orders from customers in which a refund has been processed.
Notices under this Agreement must be sent by telegram, telecopy or registered or certified mail to the appropriate party at its address stated on the first page of this Agreement (or to a new address if the other has been properly notified of the change). A notice will not be effective until the addressee actually receives it.
This Agreement and its schedules represent the entire agreement between the parties regarding this subject. This Agreement supersedes all previous oral or written communications between the parties regarding the subject, and it may not be modified or waived except in writing and signed by an officer or other authorized
representative of each party. Neither party will be liable to the other for any delay or failure to perform if that delay or failure results from a cause beyond its reasonable control. If any provision is held invalid, all other provisions shall remain valid, unless such invalidity would frustrate the purpose of this Agreement.
Virginia law governs this Agreement without consideration to that body of law referred to as 'conflicts of laws'. COMPANY and Reseller will attempt to settle any claim or controversy arising out of it through consultation and negotiation in good faith and a spirit of mutual cooperation. Any dispute which cannot be resolved
through negotiation or mediation may be submitted to the courts of appropriate jurisdiction.